Kitchen Orders (KOT)
Real-time order tracking for kitchen staff to ensure timely preparation.
👨🍳 KOT Card Anatomy
Orders sent to the kitchen appear as individual cards, color-coded for clarity:
Order Info
- Identifier: Top-left shows the unique Order # (e.g., Order #249).
- Type: Clearly labels the service method (e.g., Dine In or Delivery) so staff know how to package the food.
- Location: For Dine-in, shows the Table Number (e.g., Table 3).
- Timing: Shows the time the order was punched (e.g., 10:22 AM).
Item Details
- List: Displays item names (e.g., "Manchurian DRY") and quantities.
- Notes: Special instructions (e.g., "Manchurian Wet") appear in parentheses below the item.
Status & Actions
- Status Badge: Top-right tag indicates current state (e.g., PENDING, READY).
- Update Status: Click the yellow "Update Status" button to move the order to the next stage (e.g., from Preparing to Ready).
🔄 Status Workflow
Clicking the "Update Status" button reveals a menu of options to track the food's journey. Use these to keep the floor staff informed:
- Confirm Order: Acknowledge that the kitchen has received the KOT.
- Preparing: Mark items as currently being cooked.
- Ready (Dine In): Food is plated and ready for the waiter to serve at the table.
- Ready (Takeaway): Food is packed in containers and ready for the customer to carry out.
- Ready (Pickup/Delivery): Order is packed and awaiting a delivery driver or pickup agent.