Orders Management

The central hub for tracking every customer transaction in real-time.

Orders Management Screen

🔍 Search & Filtering

Locate specific orders instantly using the top control bar. You can search by Order #, Customer Name, or Phone Number.

🔄 Refresh List: Click the circular arrow icon in the top right to manually reload the orders list for the latest updates.

Filter by Status

View orders at a specific stage of the lifecycle. Available statuses:

  • Pending: New orders awaiting confirmation.
  • Confirmed: Order accepted by the restaurant.
  • Preparing: Currently being cooked in the kitchen.
  • Ready: Food is ready for pickup/serving.
  • Served: Food has been served to the table.
  • Completed: Transaction finalized and paid.
  • Cancelled: Order was voided.

Filter by Type

Segment orders by their service channel:

  • Dine In: In-house table service.
  • Takeaway: Customer picked up.
  • Delivery: External delivery orders.
  • Online: Orders via web/app.